Ikea has trained thousands of call centre workers in interior design consultancy as an AI bot handles an increasing number of common queries.
The post Ikea upskills workers in interior design as AI handles calls appeared first on Personnel Today.
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Strike: Labor, Unions, and Resistance in the Roman Empire
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From Hidden to Unforettable: A Transformational Guide to Personal Branding and Becoming Seen
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Five Obsessions of Elite Organizations: Take Your Business and Your Life to the Next Level
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How to Get Along with Anyone: The Playbook for Predicting and Preventing Conflict at Work and at Home
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The Importance of Words in Communication and Ways to Persuade the Opponent Using Words
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The Anatomy of Peace (Fourth Edition): Resolving the Heart of Conflict
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Connecting Dots: A Blind Life
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The Way of the Shepherd: Seven Secrets to Managing Productive People
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Who Moved My Cheese?: An A-Mazing Way to Deal with Change in Your Work and in Your Life
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