Ikea has trained thousands of call centre workers in interior design consultancy as an AI bot handles an increasing number of common queries.
The post Ikea upskills workers in interior design as AI handles calls appeared first on Personnel Today.
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The Boardroom Journey: Practical Guidance for Women to Secure a Seat at the Table
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2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results
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The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation
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Hospitalidad irracional: El poder de dar más de lo que se espera de ti / Unreasonable Hospitality (Spanish Edition)
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Leadership and Self-Deception (Fourth Edition): The Secret to Transforming Relationships and Unleashing Results
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Key Person of Influence: The Five-Step Method to Become One of the Most Highly Valued and Highly Paid People in Your Industry
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The Unspoken Truths for Career Success: Navigating Pay, Promotions, and Power at Work
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Silent No Longer: Advancing the Fight for Disability Rights
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Why Are We Here?: Creating a Work Culture Everyone Wants
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